We do the work in your portals.
Moves, adds, changes, and disconnects are where telecom spend leaks and IT hours disappear. Vigilis puts real people inside your carrier portals to handle the full lifecycle, from install to disconnect, so your team never sits on hold again.
We live inside the carrier portals so you do not have to.
We are logged into your carriers, doing the work.
Tango and Calero stop at the dashboard. Vigilis logs into AT&T, Lumen, Verizon, Spectrum, and the rest with scoped access, files the orders, and drives them to done, all logged and approved by you.
- Real people working your carrier portals
- Scoped access, every action logged
- You approve, we execute
Every order tracked, every disconnect confirmed.
From turning up a new site to shutting off a closed one, we handle the whole order and tell you the moment it is done, right where your team already works.
- Status updates in Slack, Teams, and ServiceNow
- Disconnects confirmed off the next bill
- No active-after-disconnect leakage
The white-glove layer TEM tools do not have.
Not a dashboard that tells you what to do. Our team logs into your carrier portals and does the moves, adds, changes, and disconnects for you.
We handle the full life of every line, from turning up a new site to shutting off service the day a location closes.
When a service is cut, we confirm it left the bill. No more paying for circuits and lines that were supposedly turned off.
Your team stops sitting on hold with carriers and chasing order numbers. We own the work orders end to end.
Tango and Calero flag the work. We do it.
MACD stands for Moves, Adds, Changes, and Disconnects, the day-to-day work of keeping telecom accurate. Most TEM tools surface the task and hand it back to your team. Vigilis puts real people in the carrier portal to finish it.