Telecom expense management software that finds the mistakes.
Telecom invoices are long, inconsistent, and difficult to reconcile. Vigilis reads every line, catches overcharges, rate jumps, and zombie charges, then keeps the finding, dispute, and resulting credit in one workflow.
| Service ID | Description | Speed | Monthly | Taxes | Match |
|---|---|---|---|---|---|
| LMNO4049 | Northwind - Charlotte internet | 1000 Mbps | $4,100.00 | $615.00 | high |
| BCDE4040 | Northwind - Nashville internet | 600 Mbps | $2,800.00 | $420.00 | high |
| ZABC1046 | Northwind - Detroit internet | 500 Mbps | $2,600.00 | $390.00 | high |
| ABCE6543 | Northwind - Houston internet | 150 Mbps | $600.00 | $90.00 | high |
| JKLM1098 | Northwind - Atlanta internet | 800 Mbps | $3,000.00 | $450.00 | high |
Every line, checked for money left behind.
We flag the charges that should not be there.
Rate increases, lines you canceled but still pay for, and surprise fees all get caught and sorted by how much they could cost you.
- Catches rate jumps against your contract and last bill
- Spots canceled services still being billed
- Ranks issues by recoverable dollars
Read line by line, matched to your services.
Our AI pulls every charge off the bill and matches it to the services you actually have, with a confidence score on each one. Nothing gets skimmed.
- Every charge extracted, even on long bills
- Matched to your services with a confidence score
- Unmatched charges flagged for review
Catch every mistake, without the busywork.
Forward a bill or drop in a PDF. Our AI pulls out every charge, even on hundred-page invoices, with no typing for your team.
We catch charges that jumped, rates that drifted off contract, and new fees that should not be there, sorted by the dollars at stake.
Services you canceled but still pay for get caught the moment they show up on a bill, not a year later.
See exactly where telecom spend goes, by line, site, account, and department, so you can trim what you do not need.
TEM checks the invoice. Telecom lifecycle management (TLM) manages the service under it, from order to disconnect, so waste is stopped at the source, not just spotted on the bill.
Review rate plans, right-size or disconnect unused services, dispute billing errors, and prepare renewal or sourcing evidence from one baseline.
What telecom expense management covers.
Telecom expense management is the operating discipline behind accurate bills, clean service records, controlled contracts, and accountable carrier work. It starts with invoice collection, but it only works when each charge can be tied to a service, location, contract, owner, and action.
Vigilis connects invoice audit with inventory, contract, RFP, and MACD workflows. A charge that does not match the inventory becomes a review item. A rate that does not match the contract becomes a dispute. A service that should be disconnected becomes tracked carrier work rather than another spreadsheet row.
Software-only or managed TEM.
The right model depends on whether your team wants to operate the workflows or delegate the day-to-day carrier work. Both should use the same source records and controls.
| Model | Your team owns | Vigilis provides |
|---|---|---|
| Software-only | Review, dispute filing, approvals, and carrier follow-up | Invoice ingestion, normalized records, alerts, inventory, and workflow |
| Managed TEM | Priorities, approvals, and business decisions | The platform plus review, dispute filing, carrier follow-up, and reporting |
| Hybrid | Selected vendors, regions, or work types | Shared workflow with managed coverage where capacity is needed |
See Outsourced TEM for the managed operating model and Pricing for the current plan structure.
Where telecom mediation fits.
In expense management, mediation means taking carrier data that arrives in different formats and translating it into consistent records that can be compared. Vigilis normalizes invoice, account, service, and contract data so charges can be matched across vendors and locations.
This is billing and inventory normalization. Vigilis does not position this capability as network-event or call-detail-record mediation for carrier billing systems. That distinction matters when evaluating telecom mediation software.
What to require from a TEM platform.
Review the dated TEM platform comparisons for published vendor scope, or use the telecom RFP workbook to structure a formal evaluation.
From a messy invoice to money found, in three steps.
Telecom expense management (TEM) usually means a dashboard that shows you the bill. Vigilis reads the bill for you, finds the errors, and then real people work them until you get the credit.