One source of truth
Solutions · Inventory Management

Telecom inventory management with every line, circuit, and asset in one place.

Most telecom inventories live in a spreadsheet that went stale a quarter ago. Vigilis keeps one live record of every line, circuit, and asset, hunts down the ghost services and orphaned circuits draining your budget, and reconciles it all continuously so it is right when you need it.

1
source of truth for every asset
Continuous
reconciliation against live invoices
Traceable
every change dated and sourced
What you get

A record you can actually trust.

One record for every line and circuit Single source

Every line, circuit, and asset in one live inventory, tied to its site, account, contract, and monthly cost. No more spreadsheets that disagree.

Finds ghost services and orphaned circuits Ghost hunt

We match what you pay for against what you actually use and surface the services no one remembers ordering and the circuits that outlived their site.

Every change, dated and sourced Traceable

A dated, sourced record of every asset and change, so when finance asks where a charge came from, it is a lookup instead of a fire drill.

Feeds ERP and ITSM, including ServiceNow Connected

The inventory syncs to your ERP and ITSM, so ServiceNow, finance, and your CMDB all read from the same truth.

Category guide

What inventory management in telecom includes.

Telecom inventory management is the practice of maintaining a current record of every service an organization orders, uses, changes, and pays for. A useful telecom inventory connects the carrier account and invoice charge to the physical or logical service, location, contract, owner, cost center, and status.

The system becomes an operating record, not a one-time discovery project. Invoice review checks whether every billed service belongs in the inventory, while MACD activity updates the record as soon as an approved move, add, change, or disconnect is completed.

Circuit inventory

Every connection tied to a site and contract.

Circuit inventory management tracks the service identifiers, endpoints, provider, access type, bandwidth, account, contract dates, monthly charges, and operational status for each connection. Those fields let network, finance, and sourcing teams answer the same question from the same record.

Ghost service
A billed service with no confirmed owner, use, or current business purpose.
Orphaned circuit
A connection that remains active after the site, endpoint, or workload it served has changed or closed.
Pending disconnect
A service with approved carrier work that stays visible until the order completes and billing stops.
Multi-site control

Roll up without losing the line-level record.

Vigilis groups services by location, account, provider, cost center, and business unit while preserving the underlying identifiers and source records. A portfolio view can show total exposure and renewal timing, then drill to the exact circuit or line behind the number.

When an approved MACD request changes a service, the request, carrier order, completion evidence, and next invoice review remain linked. That closed loop is what keeps a telecom inventory management system current after onboarding.

How it stays true

An inventory that reconciles itself.

A telecom inventory is only useful if it stays accurate. Most go stale within a quarter. Vigilis reconciles yours continuously against live invoices and carrier data, so it is right the day you need it, not the day it was built.

01
We build the baseline
Every line, circuit, and asset is discovered from your bills and carrier portals and matched to its site and contract.
02
We reconcile continuously
Each new invoice is checked against the record, so adds, moves, and disconnects are caught as they happen.
03
You get one truth
Finance, IT, and audit all read from the same live inventory instead of three spreadsheets that disagree.
Pricing

Inventory Management comes with every plan.

From $99/mo

Continuous discovery and reconciliation are part of your plan. ERP and ITSM integrations are available on Growth and Enterprise.

Common questions

Inventory questions.

Still have a question? Talk to our team →

It is maintaining a single, accurate record of every telecom line, circuit, and asset your organization pays for, tied to its site, account, contract, and cost. Done right, it is the source of truth that every audit, dispute, and sourcing decision relies on.
Ghost services are things you still pay for but no longer use, often left running after a project or office closed. Orphaned circuits are connections that outlived the site or service they were installed for. Both quietly drain budget, and continuous reconciliation is how we find them.
Yes. Vigilis keeps a dated, sourced record of every asset and every change, so a question from finance becomes a simple lookup instead of weeks of reconstruction.
Yes. The inventory syncs to your ITSM and ERP, including ServiceNow, so your CMDB, finance system, and Vigilis all read from the same reconciled data.
We reconcile it continuously against live invoices and carrier data. Every new bill is checked against the record, so adds, moves, and disconnects are captured as they happen rather than discovered at audit time.

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